Customer Service Associate

Location Hong Kong S.A.R
Discipline: Merchandising & Purchasing , Sales, Customer Service & BD, SCM, Logistics & Procurement
Job type: part time / full time
Salary: to be discussed, depending experience ( < HK$ 20k)
Contact name: Marie Swarbreck

Job ref: JOB_000638[857]
Published: 29 days ago

A growing fashion e-commerce is looking for a growth marketer preferably with fashion, retail or e-commerce experience. 

Job Description

Manage Customer Service through various channels:

  • Phone,
  • Whatsapp,
  • Store,
  • Email,
  • Social

Requirements:

  • Prior experience with online or offline customer service a plus
  • Enthusiasm for creating solutions and solving problems
  • Enjoy working in an entrepreneurial and start-up culture
  • Have the ability to work independently and be self-motivated while still working within a team environment
  • Strong attention to detail 
  • Friendly and enthusiastic demeanor
  • Interest in technology, fashion, e-commerce, sustainability

languages: fluent in English, Cantonese and additional languages a benefit.